Are you able to go past the lock screen using the current password?
Perform the steps mentioned below and see if it helps.
a: Visit account.live.com
b: Enter the user name and password and see if the live account is verified.
c: If you can log inside the account, then change the password.
Hope this information helps.
Perform the steps mentioned below and see if it helps.
a: Visit account.live.com
b: Enter the user name and password and see if the live account is verified.
c: If you can log inside the account, then change the password.
Hope this information helps.
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